Degree Details - Miles Community College

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C. PC Maintenance Assistant

Why PC Maintenance Assistant?

This one-year (27(29) credit) program is designed to provide students with skills for employment in entry-level help desk support positions. Students should consult the catalog of the institution to which they expect to transfer and select appropriate courses in consultation with their advisor.

Upon completion of this program students will be able to:

Install, upgrade, and configure software and hardware;
Assist with business applications and basic web page design;
Provide preventive maintenance, component installations, and repair services;
Troubleshoot hardware and software problems;
Understand ethical responsibilities linked to software licensing and maintenance issues.

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Total Credits for Program Completion: 27(29)

First Year - Fall Semester 14(16) Credits		Credits
	Oral Communications Core Requirement	2(3)
CAPP 131CAPP 131 - Basic MS Office This course emphasizes the practical aspects of today's computing environment. Instruction includes the basic computer architecture and operation, hardware, operating systems, network communication, ethical issues associated with computers, and aspects of integrated software with an emphasis on business applications. Students will learn beginning to intermediate elements of word processing, database, spreadsheet, and presentation software.	Basic MS Office	3
M 108M 108 - Business Mathematics This course is a study of math and terminology used by business and industry. The course will begin with a review of the fundamental principles of arithmetic and percentages. Payroll, bank records, interest, notes, discounts, markup, inventory, depreciation, and stocks and bonds will be covered. This course does not fulfill General Education requirements for the AA/AS degree. Pre-requisite: appropriate placement score or concurrent enrollment in NC 021 Supplemental Instruction/Academic Support for Mathematics. For those in NC 021, attendance and participation in NC 021 will be reported to your M 108 instructor for consideration in your M 108 grade.	Business Mathematics	3
NTS 104NTS 104 - CCNA 1: Introduction to Networks Introduction to Networks. This course introduces the architecture, structure, functions, components, and models of the Internet and computer networks. The principles of IP addressing and fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. A hands-on approach is used to teach students to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.	CCNA 1: Introduction to Networks	4
CSCI 107CSCI 107 - Joy and Beauty of Computing: Python Programming This course examines the computing field and how it impacts the human condition. The instructor introduces exciting ideas and influential people. The course provides a gentle introduction to computational thinking using the Python programming language.	Joy and Beauty of Computing: Python Programming	3
COLS 111COLS 111 - Career Development and Interpersonal Skills This course prepares students for the habits and attitudes needed to perform effectively in the job market by developing interpersonal and transferable non-cognitive skills needed to be successful in various career fields. In this course, students create a working resume and cover letter and will develop interviewing and networking skills. Topics covered include career exploration, effective communication, teamwork, time management, creative thinking, professionalism, and conflict resolution.	Career Development and Interpersonal Skills	1
	OR
	Oral Communication Elective	2(3)
First Year - Spring Semester 13 Credits		Credits
CAPP 151CAPP 151 - MS Office This is an intermediate-level course using the Windows Vista operating system and an integrated software package with emphasis on the business environment. The approach is a hands-on experience creating more complex documents, spreadsheets, databases, presentations, publications, web pages, and pictures. Pre-requisite: CAPP 120/120A.	MS Office	3
ITS 280ITS 280 - Computer Repair & Maintenance The primary purpose of this course is to prepare students to troubleshoot and repair microcomputer systems. This goal is achieved through a three-part effort: (1) theory presentation with regular assessment; (2) hands-on operation and exploration in lab experiments; and (3) troubleshooting applications in the lab. Hands-on training includes, but not limited to, servicing microcomputers and portable devices, identification, installation, and configuration of microprocessors, memory, system boards, power supplies and disk drives. The emphasis of this course is both the hardware and operating systems for the current CompTia A+ Certification test/s. held a Pearson VUE testing site.	Computer Repair & Maintenance	4
GDSN 145GDSN 145 - Introduction to Web Design This course provides fundamental instruction on creating, editing, and enhancing Internet web sites. Students will gain hands-on experience that includes internet navigation and communication, web page creation using basic HTML/XHTML code and Adobe Dreamweaver, publishing web pages to the World Wide Web, and web site management and maintenance.	Introduction to Web Design	3
	Written Communication Elective	3

Please refer to the the Current Catalog for specific program details.

Program Guide

Total Credits for Program Completion: 27(29)